Politique d’expédition

At Vesano, we're committed to delivering your order quickly and reliably.

SHIPPING DESTINATIONS

We currently ship to the United Kingdom (UK).

SHIPPING COST

  • Free standard shipping on all orders
  • No minimum order requirement
  • No hidden fees

ORDER PROCESSING & FULFILLMENT

Orders are processed within 0-1 business days (Monday-Saturday, excluding UK holidays).

Processing includes:

  • Order verification
  • Quality checks at our fulfillment partner
  • Secure packaging and dispatch

DELIVERY TIME

Standard Delivery: 5-10 business days

Please note:

  • Delivery times are estimates
  • Items may ship from different fulfillment centers
  • Multiple items in one order may arrive separately
  • External factors (weather, carrier delays, holidays) may affect delivery

ORDER TRACKING

Once shipped, you'll receive:

  • Shipping confirmation email
  • Tracking number
  • Link to track your package

Note: Tracking information may take 24-48 hours to become active after dispatch.

MULTIPLE ITEMS

If you order multiple items:

  • Items may ship from different locations
  • You may receive separate packages
  • Each package will have its own tracking number

ADDRESS ACCURACY

Please ensure your shipping address is complete and accurate.

We cannot redirect packages once shipped. Vesano is not responsible for delivery issues caused by incorrect address information.

LOST OR DELAYED SHIPMENTS

If your order hasn't arrived within the estimated timeframe, contact us at contact@vesano.co.uk.

We will:

  • Track your shipment with the carrier
  • Investigate the delay
  • Provide a solution (replacement or refund if lost)

CUSTOMS & DUTIES

No additional customs charges for UK deliveries.

CONTACT US

Email: contact@vesano.co.uk
Website: vesano.co.uk